Effective Date: 08/08/2025
This Privacy Policy explains how ScormBench, a service of Dark Yeti Inc. ("ScormBench," "we," "us," or "our"), collects, uses, stores, and protects information in connection with your use of our websites, applications, and services (collectively, the "Services").
By accessing or using the Services, you agree to this Privacy Policy. If you do not agree, you should not use the Services.
1. Scope
This Privacy Policy applies to:
- Visitors to ScormBench marketing and informational pages;
- Registered users of the ScormBench platform;
- Organizations and individuals purchasing ScormBench subscriptions;
- Course packages, test data, logs, and related materials uploaded for analysis, testing, or certification.
2. Information We Collect
2.1 Account and Contact Information
- Name, email address, and organization name;
- Account credentials (stored securely and hashed);
- Subscription plan and account status.
2.2 Billing and Payment Information
Payments are processed by a third-party payment processor (such as Stripe). ScormBench does not store full payment card numbers. The processor may collect billing information and transaction details in accordance with its own privacy policies.
2.3 Course and Test Data
To provide the Services, you may upload course packages and performance test data (including logs and metrics). This content may be proprietary to you or your organization.
You should avoid uploading personal data relating to learners or other individuals unless it is necessary and permitted by applicable law.
2.4 Usage and Technical Data
- IP address, browser type, and device information;
- Authentication events and access timestamps;
- System logs, error reports, and performance metrics;
- Feature usage and interaction data.
2.5 Cookies
We use cookies and similar technologies to maintain sessions, enhance security, analyze usage, and support marketing efforts. You can control cookie behavior through your browser settings.
3. How We Use Information
- To provide, operate, and maintain the Services;
- To process subscriptions, billing, and account administration;
- To perform course testing, analysis, and reporting;
- To improve reliability, security, and platform functionality;
- To communicate service-related updates and support responses;
- To comply with legal obligations and enforce agreements.
4. AI and Automated Analysis
ScormBench performs automated analysis using artificial intelligence ("AI") to evaluate course packages and performance data.
ScormBench uses only its own self-hosted, proprietary AI models. We do not use third-party AI services or external AI providers for AI inference, processing, or analysis of customer data.
- All AI processing occurs on infrastructure owned, operated, and controlled by ScormBench or Dark Yeti Inc.
- Customer-uploaded content is processed solely to deliver the requested Services and generate analysis results.
- Training on customer data is disabled in production environments. User-uploaded content is never used to train, fine-tune, or improve AI models.
- No customer data is shared with third parties for AI inference, training, or model development.
- Model improvements, where applicable, are performed using internal test data, synthetic data, or fully anonymized datasets that cannot be associated with any customer.
5. Data Sharing
We do not sell personal data. Information may be shared only:
- With service providers required to operate the platform;
- To comply with legal or regulatory obligations;
- In connection with a merger, acquisition, or sale of assets, subject to appropriate safeguards.
6. Data Retention
Data is retained only as long as necessary to provide the Services, fulfill contractual obligations, and comply with applicable law. We may retain aggregated or anonymized data indefinitely.
7. Security
We implement reasonable administrative, technical, and physical safeguards designed to protect information. However, no system can be guaranteed to be 100% secure.
8. International Use
The Services are operated from the United States. By using the Services, you consent to the processing of information in the United States or other jurisdictions where infrastructure may be located.
9. Your Rights
Depending on your location, you may have rights to access, correct, or delete your personal information. Requests can be made by contacting us.
10. Changes to This Policy
We may update this Privacy Policy periodically. The Effective Date will reflect the most recent revision. Continued use of the Services constitutes acceptance of the updated policy.
11. Contact
Questions about this Privacy Policy may be sent through the help button.
This Privacy Policy is incorporated by reference into the SaaS Subscription Agreement.